Privacy policy
Copyright
The material provided on the website is copyright protected. You may only use this material for your own private and non-commercial purposes. Except for the temporary copy held in the computer’s cache and a single permanent copy for your personal reference, the material may not otherwise be used, copied, reproduced, published, stored in a retrieval system, altered or transmitted in any form or by any means in whole or part (except where such use constitutes fair dealing under the Copyright Act) without the prior written approval of Royal Mail Hotel.
You may not use any part of the content on the website to establish, maintain or provide, or assist in establishing, maintaining or providing your own publications, Internet site or other means of distribution.
All software used on this web site is the property of Royal Mail Hotel or its software suppliers and is protected by Australian and international copyright laws.
Website Information Disclaimer
While at Royal Mail Hotel we make every effort to ensure that the information on our website is up to date and accurate, we cannot give any guarantees, agreements or warranties in relation to the accuracy of the information presented. All product images represent an accurate portrayal of the stock at the time of publishing but are subject to change without notice. Care is taken to make certain that product pricing is up to date and accurate at the time of uploading. Royal Mail Hotel reserves the right to make changes on its website without giving notice. We will endeavour to correct any information and pricing as soon as we are notified.
Privacy policy
General privacy statement you may visit www.royalmail.com.au and use our resources without revealing any information about yourself.
E-mail Addresses
We do not, have not, and will not ever sell, lease, trade, give, or transfer email addresses to any other business or entity. Your e-mail address is safe with us; we are committed to protecting your privacy.
Upon booking, you consent to us using your email address (if provided) for marketing purposes. We will only send you information that we deem relevant to you, such as special offers or promotions either where we have your express or implied consent, or where we are otherwise permitted by law to do so. We may contact you for these purposes in a variety of ways, including by mail, email, SMS, telephone or online advertising. You can opt out of receiving these emails at any time using the unsubscribe feature or by contacting the hotel.
Where you have consented to receiving marketing communications from us, your consent will remain current until you advise us otherwise. However, you can opt out at any time, by:
· contacting us
· using the unsubscribe feature that we include in our electronic messages (such as emails, SMSes and MMSes)
Personal Information
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy; it is held strictly confidential.
Cookies
Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, but you can change the settings on your browser to prevent it from accepting cookies. Our cookies are used primarily for the convenience of our customers.
Royal Mail Hotel is committed to keeping your data safe and secure and handling it appropriately within the guidelines of the global data protection regulations.
When you place orders, we use Shopify Payments Payment Gateway, which has a secure server protecting all customer data from unauthorized access.